Terms and Conditions of Sale

Eltek Srl S.r.l. Terms and Conditions of Sale

  1. Definitions

GOODS ” refers to the purchased items, in any form; the following Terms and Conditions apply.

For the purposes of this document, the term “COMPANY” also refers, pursuant to Legislative Decree 70/2003, to Eltek Srl, with registered office at Via Chiavornicco 26, 33084 Cordenons (PN). VAT No. 01130470931; Pordenone Business Registry No. 45017. For any necessary information, please contact the Administrative Office at tel. 0434 41299. Email: [email protected]

“ACCEPTANCE” of the Terms and Conditions of Sale means the acceptance of all the terms and conditions contained in the Catalog, whether in paper or electronic form, at the time the Customer places an order. By placing an order, the Customer accepts and agrees to all of the Company’s Terms and Conditions of Sale, including the provisions set forth in paragraphs 3, 4, 5, 6, 9, 10, 11, 13, 14, 15, 18, 20, which, upon placing the order, are deemed to have been expressly and specifically approved and accepted by the Customer pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code.

The term “CUSTOMER” refers to the natural or legal person, entity, or association that placed the order for the GOODS. The Company assumes that the order was placed by a person who is authorized and entitled to validly submit the order in the name and on behalf of the Customer.

ACCEPTANCE ” of an order refers to the fulfillment of the order, that is, the manual entry of order-related data into the operating systems that will process it using procedures that vary depending on the order method.

An “ORDER CONFIRMATION” refers to the Company’s formal notification to the Customer, via fax or email, that the order has been accepted. The order confirmation is not necessarily automatic but will be provided only upon the Customer’s express request.

“ORDER METHODS” refers to the procedures through which the Customer can place an order. These procedures may be, exclusively and alternatively:

  1. Phone request;
  2. Request submitted via EMAIL;
  3. Request submitted via the website;

The term “CONTRACT” refers to any agreement or arrangement between the Company and the Customer for the sale and/or purchase of the Goods.

The term “CUSTOMER ACCOUNT” refers to the credit account that each Customer may open with the Company, subject to certain creditworthiness conditions, in order to obtain a line of credit.

IN WRITING” includes electronic communications.

PRICES and rates are specifically listed for each product in the Catalog.

  1. Terms and Conditions

All orders placed in accordance with the Ordering Procedures set forth above and accepted by the Company are subject to these Terms and Conditions of Sale, which supersede and exclude any other terms and conditions, including those contained in previous catalogs, as well as any other agreement entered into between the parties during negotiations or indicated by the Customer. Acceptance of an Order automatically implies the Customer’s acceptance of these Terms and Conditions of Sale, with express and specific approval of and acceptance of the provisions contained in the following paragraphs:

  • 3. Prices
  • 4. Payment
  • 5. Customer Account
  • 6. Delivery
  • 9. Returns
  • 10. Description
  • 11. Transfer of Ownership and Risk
  • 13. Performance and Suitability for Purpose
  • 14. Warranty
  • 15. Limitations of Liability
  • 18. Use of Personal Data
  • 20. Legal Interpretation


These terms govern all current and future sales transactions with the Customer, except for any exceptions, which shall be effective only if specifically agreed upon in writing and expressly authorized in writing by a Company Executive.

  1. Prices

The prices of the goods offered by the Company, as specified in the Catalog, are expressed in euros and indicate the cost excluding taxes and fees.
In particular, VAT and shipping costs, when applicable, will be specified and itemized on the invoice; taxes and fees will be calculated based on the rates in effect at the time of invoicing.

Prices are to be considered fixed for the entire duration of this Catalog, without prejudice to the Company’s right to modify them at any time, without prior notice. The prices charged to the Customer will be those in effect at the time the order is accepted, unless otherwise specifically provided by the Company from time to time. The prices applied to Goods whose delivery has been previously and expressly scheduled up to 90 days in advance—even in multiple shipments—will be those established at the time the order is confirmed for the total quantity ordered. For deliveries scheduled for a period exceeding 90 (ninety) days, however, the Company reserves the right to charge the Customer for any price difference should the price have increased during the period between the order and the delivery of the goods. In any case, the goods will be delivered only upon the Customer’s acceptance of the price change.

  1. Payment

The Company reserves the right to request and accept, as alternatives, the following payment methods:

  1. Advance bank transfer.
    This payment method, which may be required at the Company’s discretion, must be made exclusively to the bank account held in the Company’s name, as specified by the Company on a case-by-case basis. The Goods ordered by the Customer will remain on hold until proof of the transfer is received; this proof must be sent to the Company exclusively by fax no later than 5 (five) business days from the date the order was received. If this deadline passes without action, the order will be automatically canceled.

The Company reserves the right to charge €2.00 for each copy of an invoice or credit memo that the Customer no longer has on file and requests.

The payment deadline must be considered essential and cannot be postponed under any circumstances.

The Customer shall be required to pay the full amount, even in the event of a dispute or objection, without prejudice to the Customer’s right to deposit the amounts due with an Italian financial institution, until the dispute is resolved, with the bank being obligated to transfer the amounts to the Company in the event of a favorable outcome of the dispute for the Company. In any case, any additional legal expenses incurred by the Company due to disputes or objections shall be borne exclusively by the Customer who is in default or otherwise in breach of contract. Any administrative fees or bank charges incurred by the Customer as a result of or in connection with the payment may not under any circumstances be deducted from the amount of invoices issued by the Company for the purchase of the products, nor may they be attributed to or borne by the Company in any way.

Invoices will be sent electronically to the email address provided during the account registration process. You can change this address, and you can also request a paper invoice by contacting the Eltek Srl Administration Team (contact information is provided on the invoice). For paper invoices, Eltek reserves the right to charge a fee to cover postage costs.

  1. Orders

The Company reserves the right to refuse to enter into contracts or agreements with Customers, whether individuals or legal entities, at its sole discretion.

To avoid duplicates, the Customer’s written confirmation of orders placed by phone, email, or online must be clearly and unambiguously marked with the phrase “Confirmation Only,” followed by the signature of the authorized representative and/or the Customer’s stamp.

The Company assumes no responsibility for orders that are not marked as described above, and any duplicate orders must be paid for in full as new and separate orders.

Once accepted, no order may be revoked or canceled unless expressly authorized in writing by a Company Executive, with the exception of orders for items not listed in the catalog, which cannot be revoked or canceled under any circumstances.

The Company generally accepts Orders upon fulfillment of the Order, except in cases where the Customer erroneously indicates Prices in the Order that do not actually correspond to those applied to or assigned to the requested items. In such cases, the fulfillment of the order shall in no way be considered acceptance of the order.

Orders for certain goods, particularly those not listed in the catalog, may be subject to minimum quantity and/or value requirements, which the Company will communicate to the Customer prior to accepting the order.

The Company, for justified and serious reasons (including, but not limited to, the application of special regulations governing the import and export of products, or the existence of legal restrictions on specific products, such as those containing mercury), reserves the right, even if the order has already been accepted, to cancel it and immediately notify the customer.

  1. Delivery

The Goods will be delivered to the address specified by the Customer at the time the order is accepted, in accordance with the pre-established shipping costs and terms indicated in the sales offer.

Place of Delivery. In any case, the Company may only accept orders for delivery within Italy. Unless otherwise expressly specified, the place of delivery shall be deemed to be the address of the registered office and/or administrative headquarters.

Delivery Times. The Company may use any available delivery method. The average delivery time is 48–72 hours, starting from the acceptance of the order, provided that the items are listed in the catalog. For products that, by law and/or for safety reasons and/or due to their characteristics, require special shipping methods, delivery times may be longer.

The delivery times listed above, however, are purely indicative, and under no circumstances will the Company be obligated to pay compensation, indemnification, or penalties to the Customer for a failed or delayed delivery; In any case, the Company shall not be liable for any damages resulting from a delay or failure to deliver, whether total or partial, due to causes not attributable to the Company, such as even minor negligence on the part of the Carrier, or due to unforeseeable circumstances or force majeure.

The Company reserves the right to fulfill the order in separate shipments. In any case, a delay in one or more of the individual shipments does not preclude the Company’s full performance of the contract, and the Company reserves the right to make subsequent shipments in accordance with the agreement entered into.

The Customer may request installment payments for a maximum period of 12 months from the order date. The price of the Goods will remain fixed for a maximum period of 90 days from the date the order was received, as indicated in the“Prices”section.

  1. Inspections, Defects, and Non-Delivery

The Customer is responsible for inspecting the Goods as soon as they are received and, in the event of any apparent defects, flaws, or nonconformities, must promptly notify the Company in writing, exclusively via certified mail with return receipt or by fax, addressed to the Company, under penalty of forfeiture, no later than 8 (eight) days from receipt of the Goods and, in any case, in accordance with Article 1495 of the Italian Civil Code, providing a detailed description of the alleged defects, flaws, or discrepancies. In the event of any hidden defects, flaws, or nonconformities, the Customer must promptly provide written notice, exclusively by certified mail with return receipt or by fax, addressed to the Company, under penalty of forfeiture, no later than 8 (eight) days from discovery and no later than one month from delivery of the Goods. In any case, in accordance with Article 1495 of the Italian Civil Code, the Buyer must provide a detailed description of the alleged defects, flaws, or discrepancies.

If the complaint is found to be unfounded, the Customer shall be required to reimburse the Company for all expenses incurred in investigating the matter.

In the event of delivery of defective Goods, which the Customer promptly reports in the manner and within the timeframes described above, the Company shall be obligated, at its discretion, either to repair or replace the Goods or to refund any amount already paid for such Goods. If, however, the Customer fails to provide written notice in the manner and within the timeframes mentioned above, the Company shall not be liable for any defects in the Goods. Please note that the Company is not the creator of the software sold, even if it is an integral part of other products; therefore, it shall not be held liable for the presence of any viruses.

To ensure the accurate delivery of the quantity of Goods purchased by the Customer, the Company records the quantity of Goods shipped for each delivery at the time they leave its warehouses. This record constitutes full proof of the quantity shipped and actually received by the Customer, unless the Customer provides conclusive and documented evidence to the contrary, which is the Customer’s sole responsibility.

The Company assumes no liability for failure to deliver the Goods, unless it has received, no later than 10 (ten) days after the expiration of the 48-hour period following Acceptance of the order, a timely written notice, sent exclusively by certified mail with return receipt requested or by fax, and addressed to the Company.

In the event of non-delivery of the Goods, the Company shall be required to replace them or, alternatively, to refund any amount already paid for such Goods—and in any case, always within the limits established by law—only upon receipt of an express written request made in the manner and within the timeframes indicated above. If, however, the Customer fails to provide any written notice in the manner and within the timeframes mentioned above, the Company shall not be liable for the failure to deliver the Goods, and the Customer shall, in any case, remain obligated to fully fulfill the commitment undertaken.

  1. Withdrawal

The Customer may exercise the right of withdrawal no later than 10 (ten) business days from the date the order is accepted, exclusively by sending written notice via certified mail with return receipt to the Company’s address, specifically to Eltek Srl, Sales Department, Via Chiavornicco 26, 33084 Cordenons (PN).

  1. Returns

No order may be canceled or accepted on credit without a written agreement between the Customer and an officer of the Company.

Subject to the provisions of the section titled “Inspections, Defects, and Non-Delivery,” the Customer must contact the Company to obtain a Return Merchandise Authorization (RMA) number before returning any type of Merchandise. All returned Goods must be received by the Company no later than 21 (twenty-one) days from the date of shipment, must not be damaged, and must be in their original packaging. The Customer is responsible for shipping the Merchandise to the Company and bears the associated costs and risks; the Customer also bears the burden of proving delivery of the returned item. The Customer must return the merchandise to the address specifically indicated by the Returns Department, which is also available on the website, and must include the return authorization number (RMA), the customer ID number, and the order number on the outside of the package. These instructions must not be written on the original packaging.

Items returned after 21 days because they are unwanted or were ordered in error may be accepted at the Company’s discretion, but will be subject to a processing and return fee equal to 20% of the invoice amount, with a minimum of €10.

The Company reserves the right, at its sole discretion, to apply more restrictive return policies for certain products and to exclude some products from the “right of return,” which will be specified on a case-by-case basis.

In particular, Goods that consist of software, or that were manufactured to specific order, or that contain any of the hazardous substances listed in Directive 2002/95/EC on the Restriction of the Use of Certain Hazardous Substances (RoHS) in electrical and electronic equipment, may not be returned under this clause. Goods not listed in the catalog and items not in stock may not be returned under this clause. Goods sensitive to static electricity or humidity, supplied in sealed packaging, may not be returned if the packaging’s lining or film has been opened, tampered with, or damaged. Any item with date and/or lot code information that does not match the original picking/packing list, or that has been opened, tampered with, or damaged, may not be returned.

  1. Description

All descriptions, illustrations, specifications, drawings, and details regarding weights, dimensions, capacity, and all other details pertaining to the Goods that may be described and contained in this Catalog provide a general idea of the characteristics of the Goods but do not form an integral part of the Contract. If there is any discrepancy between the description of an item in the Catalog and the description provided by the manufacturer, only the latter shall be considered correct and accurate. It is the Customer’s responsibility to verify that the product conforms to the specifications indicated by the manufacturer.

The Company assumes no liability—whether contractual, tortious, or otherwise—for errors or omissions regarding the technical details of the products. Furthermore, where the Supplier of the Goods issues certifications and/or descriptive statements regarding the product, the Company will rely on such statements, deeming them to be in compliance with applicable law, without assuming any liability—whether contractual, tort, or of any other kind for errors and/or omissions and/or violations of the law regarding the technical characteristics and/or any other characteristics of the Goods. The Company may also make changes to the Goods, including as part of its ongoing program of improvements and adjustments or in compliance with applicable law.

  1. Transfer of Ownership and Risk

The Customer shall not have title to the Goods until the Company has received full payment of the agreed price for the Goods ordered and delivered.

Until such time as ownership of the Goods is actually transferred to the Customer, the Customer must, in any case, retain the Goods in its possession as a custodian for the Company. If the Company has not received the full amount due by the payment due date, or if the Customer decides to place its business or company in liquidation, or if the Customer becomes subject to insolvency proceedings, or if a bankruptcy trustee is appointed over the assets orCustomer’s business, or if enforcement or protective proceedings are initiated against the Customer, the Company shall have the right, without prior notice, to repossess the Goods; for this purpose, the Customer hereby authorizes the Company to access any premises occupied by or owned by the Customer, without prejudice, in any case, the Company’s right to seek compensation for damages resulting from the Customer’s breach. The attached Catalog remains the exclusive property of the Company. The risk of damage to or loss of the Goods shall be borne by the Customer from the moment the Goods are delivered to the carrier or, in any case, leave the Company’s warehouse.

  1. Quality Assurance

All goods included are supplied strictly in accordance with standard quality procedures approved under BS EN ISO 9001:2000, unless otherwise expressly stated in the shipping documents. When the Customer is ready to place an order, they may obtain further details by calling our sales department or by visiting the Company’s website.

  1. Performance and Suitability for Purpose

Except as expressly and specifically guaranteed in writing by an officer of the Company regarding the performance levels, tolerances, or characteristics of the various products, the Company assumes no liability under any circumstances for the nonconformity of the Goods with such levels. The burden of verifying that the Goods are suitable and conform to the Customer’s intended use rests with the Customer, unless specifically stated otherwise in writing by an executive of the Company. Under no circumstances shall the Company assume any liability for statements regarding the matters described above that have not been confirmed in writing by an executive of the Company. In any event, even in the latter case, the Company’s liability is limited, at the Company’s discretion, to either a refund of the purchase price of the product or its replacement.

  1. Warranty

Without prejudice to the Customer’s right to seek recourse against the Manufacturer of the Goods sold, in accordance with the terms of the warranty provided by the Manufacturer, the Company, subject to the provisions set forth in the section titled “Inspections, Defects, and Non-Delivery,” warrants the Goods sold against defects limited solely to those arising from design, materials, construction, or workmanship. The warranty has a limited duration of 12 (twelve) months, beginning on the date of delivery of the Goods, and is subject to the Customer’s timely written notification, sent by certified mail with return receipt or by fax, addressed to the Company. The defects described above, if discovered and duly reported during this 12 (twelve)-month period (unless otherwise expressly provided by the Company), will be repaired or, at the Company’s discretion, the product will be replaced, provided that the Goods have been used in accordance with their characteristics and specifications, as well as the technical parameters, and provided that the Customer provides conclusive proof that the defect is due to errors in materials, workmanship, or design. The Customer must grant the Company, its employees, agents, and representatives the right to access the locations and premises necessary to replace or repair the product. The Customer must ensure that the Company, its employees, agents, and authorized representatives are provided with suitable and adequate working conditions, including in accordance with applicable safety regulations. The Customer shall be solely responsible for disconnecting any computers or processors that are the subject of technical service or affected by such service, and must independently ensure, prior to the arrival on-site of the Company’s representatives, that backup copies are made and all information contained in the computers or processors is saved.

The Company excludes any warranty if it is determined that the defect stems from the Customer’s fault, negligence, incompetence, or carelessness. The Company shall not be liable for defective Goods if the defects, defects, or malfunctions were caused by the Customer’s conduct, or if the Customer has altered or repaired the Goods without the Company’s express written consent, or has failed to follow the manufacturer’s instructions regarding storage, use, installation, or maintenance, etc. Any replaced product shall revert to the Company’s full possession.

Any item that is repaired or replaced within twelve months of delivery will be covered by the same warranties provided for the original item, in accordance with the provisions of this paragraph and the Terms and Conditions of Sale, until the warranty period expires.

The Company’s warranty is exclusive and supersedes all statutory warranties against defects and nonconformities, and is accepted by the Customer in lieu of all representations, conditions, or warranties, whether express or implied, statutory or otherwise, relating to the quality, fitness for a particular purpose, the performance of the Goods (or any material used in conjunction therewith), or the standard of workmanship of any service provided. The use or incorporation of the Company’s Goods in such devices, systems, or applications shall be deemed unlawful and shall be at the Customer’s sole risk and peril. The Customer shall be required to indemnify the Company and its suppliers for any loss or expense (including the cost of the Goods) arising from such unauthorized use.

  1. Limits of Liability

The Company assumes no liability for any damages, losses, or expenses arising from its failure to provide advice or information, or from providing incorrect or erroneous advice or information, regardless of whether such damages, losses, or expenses resulted from the negligence of the Company, its employees, agents, consultants, or subcontractors.

These Terms and Conditions of Sale govern and limit the full extent of the Company’s liability to the Customer with respect to the Goods, and they shall be deemed to take precedence over and supersede any other express or implied warranties, conditions, and terms established by law, except, in any case, the warranties required by law, as they are expressly and mandatorily provided for by law.

The Company’s liability, in accordance with applicable law, shall therefore be limited, at the Company’s discretion, to repair, replacement, or a refund of the amounts already paid as consideration for the purchase of the Goods. The Company shall not be liable to the Customer for loss of profits or for indirect or consequential damages (whether such damages consist of loss of profits, loss of business, direct or indirect damage to production, or otherwise), for costs, expenses, or other claims for compensation of any kind (whether caused by the negligence of the Company, its employees, agents, consultants, or subcontractors) arising out of or in any way related to any contract or agreement between the parties.

With specific regard to the use of the Product, the Company disclaims all liability for any damage or adverse effects that may result from its use in a medical and/or therapeutic context, and the Customer automatically accepts the Company’s disclaimer of liability at the time of placing the order.

  1. Intellectual Property Rights

The products for sale in this catalog are subject to patent, trademark, copyright, and design rights. The Company assumes no liability in the event of a claim regarding the infringement of such rights, regardless of how such infringement occurred.

The Company is the sole owner of the copyright to this Catalog. It is therefore expressly prohibited to reproduce it, in whole or in part, without the Company’s express written consent. The Customer must promptly notify the Company in writing of any violation or unauthorized use of the Catalog.

In particular, the content of the electronic catalog and the website is protected by Law 633/1941 (Copyright Law). Reproduction of the published material is prohibited without the written consent of the author and, in any case, of a company executive. All rights are reserved, including those pertaining to the preparation and methods of publication of each text. The rights set forth in Article 102 of the Copyright Law are reserved.

Both the extraction and the reuse of all or part of the content of this Catalog in electronic form or of the Website by any means or in any form are prohibited.

Ad Content. The Company is not responsible for the content of advertisements and makes no warranties of any kind regarding the information obtained through the use of its search services.

Nor is the Company liable for any damages arising from and/or related to browsing advertisers’ websites and/or websites linked to them, as it is not required to conduct general monitoring of the indexed websites.

Pursuant to Article 17 of Legislative Decree No. 70/2003, the Company is required to:

  1. notify the judicial or administrative authority responsible for oversight if it becomes aware of alleged unlawful activities or information concerning a recipient of its service;
  2. provide, at the request of the competent authority, the information in its possession that enables the identification of the recipients of its services whose data it stores, in order to detect and prevent illegal activities.
  1. Country of origin

Unless expressly stated in writing, the Company does not guarantee that the information contained in this Catalog is accurate with respect to the country of origin, production, or manufacture of the Goods or any part thereof.

  1. Use of Personal Data

All relationships between the Company and its Customers are governed by the new “Privacy Code,” effective as of January 1, 2004, enacted by Legislative Decree No. 196 of June 30, 2003.

For the purposes of the current “Privacy Code,” the following terms are defined as:

  • “Processing”means any operation or set of operations, whether or not carried out by electronic means, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, retrieval, comparison, use, interconnection, blocking, disclosure, dissemination, erasure, and destruction of data, even if not recorded in a database;
  • “Personal Data,in relation to any Customer or representative of a Customer—in either case, a natural person, legal entity, organization, or association, any information relating to such persons or entities that are identified or identifiable, even indirectly, regardless of the manner and time period in which the data was provided, by reference to any other information, including a personal identification number;
  • “Data Controller”: the natural or legal person who, either alone or jointly with another data controller, is responsible for decisions regarding the purposes and methods of processing personal data and the tools used, including security measures;
  • “Data Subject”: the natural person or legal entity, organization, or association to whom the personal data refer.
    Pursuant to Article 13, paragraph 1, of Legislative Decree No. 196/2003, the purposes and methods of processing to which the Personal Data are intended are set forth below: The Company may process (using manual, computerized, and electronic means) the Personal Data provided by Customers as part of its normal business activities in accordance with its corporate purposes, while ensuring the security and confidentiality of such data.

Data will be processed for the following purposes (by way of example only):

  1. to enter into and perform a contract or agreement with the Customer. This may include conducting background checks to verify the creditworthiness of a Customer, its principal representative, or a guarantor. And, in any case, for purposes strictly related to and necessary for the proper management of the relationship with the Customer, in accordance with the general terms and conditions of the contract. The provision of Personal Data is optional; however, failure by the Customer to provide such data—even partially—will preclude any business relationship;
  2. for administrative and customer service purposes, to support the Company’s business development and improve the level of service. The provision of Personal Data is optional; however, failure by the Customer to provide such data—even partially—or failure to authorize the processing of such data will, in either case, preclude the establishment of any business relationship;

Rights of the data subject, in accordance with Article 7 of Legislative Decree No. 196/2003:

  1. The data subject has the right to obtain confirmation as to whether or not personal data concerning him or her exist, even if not yet recorded, and to have such data communicated in an intelligible form (however, if the data subject’s request proves to be unfounded—because no personal data concerning him or her are held by Eltek Srl— the Customer may be asked to pay a fee to cover expenses);
  2. The data subject has the right to obtain the following information:
    • the origin of the personal data;
    • the purposes and methods of processing;
    • the logic applied in the case of processing carried out with the aid of electronic tools;
    • the identifying information of the designated owner;
    • the individuals or categories of individuals to whom personal data may be disclosed or who may become aware of such data in their capacity as designated representatives within the country, data processors, or persons in charge of processing;
  1. The data subject has the right to obtain:
    • the updating, correction, or—if you have an interest in doing so—the supplementation of the data;
    • the erasure, anonymization, or blocking of data processed in violation of the law, including data that no longer needs to be retained for the purposes for which it was collected or subsequently processed;
    • a statement confirming that the actions referred to in subparagraphs (a) and (b) of this paragraph have been brought to the attention—including with regard to their content—of those to whom the data have been disclosed or made public, except where this proves impossible or involves a effort that is manifestly disproportionate to the right being protected;
  1. The data subject has the right to object, in whole or in part
    • for legitimate reasons, to the processing of personal data concerning him or her, even if such data is relevant to the purpose for which it was collected;
    • to the processing of personal data concerning him or her for the purposes of sending advertising or direct sales materials, or for conducting market research or commercial communications.

The data controller within Italy is Eltek Srl, with its registered office at Via Chiavornicco 26, 33084 Cordenons (PN).

  1. Recording of Phone Calls

The Company reserves the right to record live telephone calls made at any of its facilities.

  1. Legal Interpretation

All contracts subject to these Terms and Conditions of Sale shall be governed by and construed in accordance with Italian law, and the Customer submits to the jurisdiction of the Italian courts. For any dispute arising out of or in any way related to the contracts to which these Terms and Conditions of Sale apply, the Company has the right to bring an action before the courts of Milan, without prejudice to the Company’s right to bring an action before any other competent court.

  1. Miscellaneous

If any provision of these Terms and Conditions of Sale is deemed by a competent authority to be invalid, void, voidable, impossible, or unreasonable (in whole or in part), such provision shall not render all other provisions invalid, void, or voidable; rather, the remaining provisions shall be deemed valid and fully binding between the parties.
If the Company decides, at its sole discretion, from time to time, not to enforce all or part of the provisions of these Terms and Conditions of Sale, this shall not be considered a waiver of the rights arising therefrom, which shall remain fully binding and valid.

  1. Administrative Management

It is possible that some (or part of) the administrative processes associated with creating a business account and processing an order are automated.